Materials: Argentium® silver pendant with tubes
Pendant size: 2.5 x 1.25" (h x w)
Necklace type: Argentium® silver elongated rounded box chain with magnetic clasp
Chain length: 18”
Argentium® has a higher silver content than sterling and resists tarnish.
SILVER LADDER
Return & Refund Policy
We want you to love your jewelry. If you’re not completely satisfied with your purchase, we’re here to help.Returns
• Items can be returned within 14 days of delivery.
• Jewelry must be unworn, undamaged, and in original packaging.
• Custom or personalized pieces are non-refundable, unless they arrive damaged or defective.How to Start a Return
1. Email us at ah@annhowingtonjewelry.com with your order number and reason for return.
2. We’ll send return instructions and our return address.
3. Once we receive your item, we’ll inspect it and process your refund within 5–7 business days.Return Shipping
• Customers are responsible for return shipping costs unless the item is damaged or incorrect.
• We recommend using a trackable shipping method.Damaged or Incorrect Items
If your item arrives damaged or you received the wrong item:
• Contact us within 3 days of delivery at ah@annhowingtonjewelry.com.
• Please include a photo of the item.
• We’ll make it right as soon as possible.Shipping & Handling Policy
We carefully pack and ship each order to ensure your jewelry arrives safely and on time.
Processing Time
• Orders are processed within 2–4 business days.
• Custom or made-to-order pieces may require additional time (noted on product pages).Shipping Rates & Delivery
• Standard Shipping/Handling (3–7 business days): $10.00
• Expedited Shipping/Handling (1–3 business days): $22.00
• Free Standard Shipping on orders over $200.00Delivery times begin after your order is processed and shipped.
Please allow 24–48 hours for tracking to update.
Lost or Delayed Packages
• We are not responsible for delays caused by the carrier.
• If your package is lost or delayed, contact us at ah@annhowingtonjewelry.com and we’ll do our best to help.